image

Refund and Cancellation Policy for Grapes Master Mobile Application:

image

1. Subscription Fee: Grapes Master offers consultation services to farmers through one-time subscriptions. The subscription fees are non-refundable and must be paid via the provided payment gateway.

2. Service Nature: Our consultations are based on general studies and farm conditions provided by the farmers. Grapes Master does not provide precisely personalized consultations.

3. Accountability: Grapes Master is not liable for any losses incurred by farmers due to unforeseen conditions, weather conditions, or any other external factors.

4. Non-Transferable: Subscriptions purchased through the Grapes Master mobile application are non-transferable and cannot be shared among multiple users or farms.

5. Cancellation Policy: Once a subscription is purchased, it cannot be canceled or refunded. The subscription remains active for the duration specified at the time of purchase.

6. No Guarantee: While we strive to provide valuable recommendations, Grapes Master does not guarantee specific results or outcomes from following our consultation advice.

7. Farm Conditions: Farmers are responsible for providing accurate information about their farm conditions to receive the most relevant recommendations from Grapes Master.

8. Continuous Service: Subscriptions provide access to our consultation services for the specified duration. There are no interruptions or pauses in service during this period.

9. Customer Support: For any questions or concerns regarding our services, farmers can reach out to our customer support team for assistance.

10. Policy Updates: Grapes Master reserves the right to update or modify this refund and cancellation policy at any time. Any changes will be communicated to users through the mobile application or website.

By subscribing to Grapes Master's services, farmers agree to abide by the terms outlined in this refund and cancellation policy.